AI Co-Pilot for Magento 2 Administration With Outreach Capabilities
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AI-Powered Customer Outreach for Magento 2
Bring OpenAI into your Magento Admin and turn natural-language conversations into smarter, personalized email outreach. Discover customers, understand their order details, access product information, and create targeted email campaigns without relying on spreadsheets or manual data exports.
Run Customer Outreach Through Natural Conversation
Agentic Storefront Admin Chatbot brings OpenAI into Magento Admin so marketing and operations can manage customers, products, orders, and email outreach through natural conversation.
Instead of searching through spreadsheets, exporting customer data, or manually collecting information, your team can ask the AI for the information they need and use it to prepare relevant email outreach.
The assistant works with live Magento store data to discover customers, access customer order details, retrieve product information such as price and stock, and prepare personalized or promotional email drafts.
Get Customer, Order and Product Information
The AI assistant helps marketing and operations teams work with relevant Magento store information before preparing outreach.
Customer Discovery
Discover customers from live Magento store data and identify customers for relevant email outreach.
Customer Order Details
Access customer order details and use available order information as context for personalized outreach.
Product Information
Retrieve product details including pricing, stock and availability when preparing outreach.
Product Recommendations
Use relevant product relationships and available store information when creating customer outreach.
Create Outreach Based on Customer Activity
Create targeted email outreach using customer activity and information available in the Magento store.
Wishlist-Based Outreach
Create customer outreach based on products customers have added to their wishlist. Use the available product information to prepare relevant email communication.
Abandoned Cart Outreach
Create email outreach based on abandoned cart activity, allowing marketing teams to prepare relevant communication around products left in a customer's cart.
Order-Based Outreach
Use available customer order details as context when preparing personalized email outreach for customers.
Relevant Product Outreach
Prepare outreach around relevant products using available customer and product information from the Magento store.
Build Outreach Around Related Products
Outreach can also be created using Magento product relationships such as cross-sells, upsells, and related products.
Cross-Sell Products
Create outreach using products related to the customer's existing product interest through cross-sell relationships.
Upsell Products
Include relevant upsell products in outreach to highlight alternative or higher-value product options.
Related Products
Use related product relationships to create more relevant product-focused email outreach.
Turn Store Data Into Ready-to-Review Emails
Once the AI has the required customer, order, and product information, it can prepare personalized or promotional email drafts for your marketing team.
Outreach can be created around customer activity such as wishlists and abandoned carts, as well as product relationships such as cross-sells, upsells, and related products.
Your team remains in control and can review and refine every outreach email before it is sent.
Discover
Find customers and retrieve relevant Magento information.
Understand
Review customer activity, order details and product information.
Draft
Create personalized or promotional email outreach.
Review & Send
Edit the outreach, preview it and send when ready.
Personalized or Promotional Email Outreach
Customer-Focused Outreach
Use available customer, order, wishlist, abandoned cart, and product information to prepare email outreach that is relevant to the customer.
Product-Focused Outreach
Use product information such as price and stock together with cross-sell, upsell, and related product relationships to prepare promotional email outreach.
Marketing Stays in Control
Every generated email can be reviewed and refined by your marketing team before the final outreach is sent.
Edit Email Content
Review and refine the generated email content before sending it to customers.
Add or Refine Products
Review the products included in the outreach and refine the product selection before sending.
Preview the Email
Preview the outreach against your Magento email template before sending it.
Send When Ready
Keep the final decision with your marketing team and send the email when it is ready.
Use Product Information in Your Emails
Product-focused outreach can use available Magento product information to make email communication more relevant.
Product Price
Use available product pricing information when preparing product-focused promotional outreach.
Stock Information
Access available stock information when selecting products for outreach.
Product Details
Use available product information when preparing personalized or promotional email content.
Product Relationships
Use cross-sell, upsell, and related product relationships when creating product-focused outreach.
Know Who Has Already Been Contacted
The assistant tracks customers who have already received outreach. This gives your team visibility into previous communication and helps future campaigns stay smart and respectful.
Track customers who have received outreach.
Review and refine outreach before sending.
Keep future campaigns informed by previous contact.
Smarter Magento Outreach With AI
Bring customer data, order context, product information, customer activity and email outreach together in one Magento Admin experience.
Less Manual Work
Reduce the need to manually collect customer, order, and product information before preparing outreach.
Better Customer Context
Use customer order details, wishlist and abandoned cart information as context for relevant outreach.
Product-Aware Outreach
Access product information including price, stock and product relationships when preparing emails.
Cross-Sell & Upsell
Create outreach around cross-sell, upsell and related product relationships.
Marketing Control
Keep your marketing team involved through editing, preview, review and final sending.
Smarter Follow-Up
Track previous outreach so your team knows which customers have already been contacted.
From Customer Activity to Email Outreach
Ask the AI for the customers, orders, products, wishlists, abandoned carts, or product relationships you need. Review the information, prepare the email, refine it in the Outreach Queue, preview it using your Magento email template, and send it when your marketing team is ready.
Ask the Magento Admin assistant in natural language.
Retrieve customers, orders, products, prices, stock, wishlists and abandoned cart information.
Use relevant products, including cross-sells, upsells and related products.
Create personalized or promotional email outreach.
Edit, preview against the Magento email template and send when ready.
Frequently Asked Questions
Everything you need to know about AI-powered customer and product outreach in Magento Admin.
What can the AI assistant retrieve from Magento? +
Can I create outreach based on customer wishlists? +
Can I create outreach for abandoned carts? +
Can outreach use cross-sell products? +
Can outreach use upsell products? +
Can outreach include related products? +
What product information can be used in outreach? +
Can I add products to an outreach email? +
Can product stock information be used when selecting products? +
Can product price be included in promotional outreach? +
Can customer order details be used for personalized outreach? +
Can the assistant create personalized and promotional emails? +
Can marketing edit the AI-generated emails? +
Can marketing refine the products in an outreach email? +
Can I preview an outreach email before sending it? +
Can the assistant track customers who were already contacted? +
Does the marketing team have to send the email immediately? +
Is the outreach managed from Magento Admin? +
Turn Magento Store Data Into Smarter Email Outreach
Discover customers, understand order details, use wishlist and abandoned cart activity, access product information, create cross-sell, upsell and related product outreach, review every email, and keep track of previous outreach — all through your Magento Admin.
AI Co-Pilot for Magento 2 Administration With Outreach Capabilities - Explore details and features of this product
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