Support & Maintenance Packages for Adobe Commerce (Magento2)

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Adobe Commerce(Magento) Support Packages And Maintenance Services

Get reliable and smooth Adobe Commerce Magento Support and Maintenance Packages today and unlock the full power of your Magento store.

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Our Offering

We offer specialized packages for headless commerce, B2B, B2C, and D2C marketplaces, multi-website setups, and support for millions of products. Our services include 24/7 emergency support, free consultancy, and site audits, ensuring your Magento site is secure, high-performing, and always available. With expert advice and top-notch quality, we keep your e-commerce business running smoothly and efficiently.

Magento2 Support Packages

Whether you need assistance with troubleshooting, performance optimization, security updates, or platform upgrades, our Magento Services and Magento Packages are designed to streamline your store's operations and maximize its potential. Do not let technical challenges hold back your online business.

 
Starter Package
Extensions And Themes
  • Extension Installation & customization
  • Theme Upgrade / Revamp
  • Custom Theme Design and Implementation
Website Maintenance Scope
  • Features Enhancements and Updates
  • Version Upgrade
  • Migration Services
  • Server Maintenance
  • Third-Party Script Integration
  • Payment Gateway Integration
  • Shipping Method Integration
  • Website Speed Optimization
  • Digital Marketing Services (SEO, PPC & SMM)
  • Mobile App Development and Maintenance
  • ERP Development Services
  • Website Audits & Reports
Support
  • Shared / Dedicated Project Manager
  • 24/7 Support (No)
  • Product And Configuration Support
  • Out Of Office Hours (NO)
  • Extension Support & Enhancement
  • Telephone, Chat, Skype Support
  • Additional Support Hourly Rate
 
Standard Package
Extensions And Themes
  • Extension Installation & customization
  • Theme Upgrade / Revamp
  • Custom Theme Design and Implementation
Website Maintenance Scope
  • Features Enhancements and Updates
  • Version Upgrade
  • Migration Services
  • Server Maintenance
  • Third-Party Script Integration
  • Payment Gateway Integration
  • Shipping Method Integration
  • Website Speed Optimization
  • Digital Marketing Services (SEO, PPC & SMM)
  • Mobile App Development and Maintenance
  • ERP Development Services
  • Website Audits & Reports
Support
  • Shared / Dedicated Project Manager
  • 24/7 Support (No)
  • Product And Configuration Support
  • Out Of Office Hours (NO)
  • Extension Support & Enhancement
  • Telephone, Chat, Skype Support
  • Additional Support Hourly Rate
 
Plus Package
Extensions And Themes
  • Extension Installation & customization
  • Theme Upgrade / Revamp
  • Custom Theme Design and Implementation
Website Maintenance Scope
  • Features Enhancements and Updates
  • Version Upgrade
  • Migration Services
  • Server Maintenance
  • Third-Party Script Integration
  • Payment Gateway Integration
  • Shipping Method Integration
  • Website Speed Optimization
  • Digital Marketing Services (SEO, PPC & SMM)
  • Mobile App Development and Maintenance
  • ERP Development Services
  • Website Audits & Reports
Support
  • Shared / Dedicated Project Manager
  • 24/7 Support (No)
  • Product And Configuration Support
  • Out Of Office Hours (NO)
  • Extension Support & Enhancement
  • Telephone, Chat, Skype Support
  • Additional Support Hourly Rate
 
Enterprise Package
Extensions And Themes
  • Extension Installation & customization
  • Theme Upgrade / Revamp
  • Custom Theme Design and Implementation
Website Maintenance Scope
  • Features Enhancements and Updates
  • Version Upgrade
  • Migration Services
  • Server Maintenance
  • Third-Party Script Integration
  • Payment Gateway Integration
  • Shipping Method Integration
  • Website Speed Optimization
  • Digital Marketing Services (SEO, PPC & SMM)
  • Mobile App Development and Maintenance
  • ERP Development Services
  • Website Audits & Reports
Support
  • Shared / Dedicated Project Manager
  • 24/7 Support (No)
  • Product And Configuration Support
  • Out Of Office Hours (NO)
  • Extension Support & Enhancement
  • Telephone, Chat, Skype Support
  • Additional Support Hourly Rate

What We Offer

AALOGICS fully understands that maintaining a successful online store requires more than just a great website. It requires ongoing maintenance, revamping, and features updates along with optimization to ensure that the store operates at its full potential.

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Expert Magento Support Team

Hire Magento Developers from us. Our team consists of experienced Magento professionals with 10+ years of experience who are well-versed in the platform's intricacies. They possess the knowledge and expertise to handle any technical issue, providing you with reliable and timely support.

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Tailored Magento Packages

We believe in personalized solutions, which is why we offer a range of Magento packages tailored to fit your specific requirements. Whether you're a small business just starting or a large enterprise with complex needs, we have a package that will suit you perfectly.

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Proactive Monitoring & Maintenance

We understand the importance of keeping your Magento store running smoothly. Our support packages include proactive Magento maintenance services ensuring that potential issues are identified and resolved before they impact your customers' experience.

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Security & Performance Optimization

Protecting your online store from security threats is paramount. Our support packages include regular security audits, patches, and updates to keep your Magento store secure. Additionally, we do Magento 2 speed optimization to keep your store's performance, enhancing the speed and overall user experience.

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Ongoing Platform Upgrades

As Magento releases updates and new features, it's crucial to keep your store up-to-date. Our support packages include ongoing platform upgrades, and Magento 2 migration services ensuring you have access to the latest enhancements and functionalities.

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Emergency Support

We understand that emergencies can happen at any time. That's why our support packages offer 24/7 Magento emergency support guaranteeing that help is just a phone call or email away whenever you need it.

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Custom Theme Development

Our Magento theme development service is an ideal solution whenever any Magento store requires theme upgradation. Our Magento developers perform a complete analysis of the themes to ensure compatibility and remove any technical or functional issues that store owners may encounter following an upgrade.

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Magento Integration

A huge part of Magento maintenance and support is Magento Integration services. Our Adobe Commerce Magento maintenance services include integrations with any third-party system. By integrating Magento this can add value to your online business.

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Adobe Commerce Partner

AALOGICS is a proud Adobe Bronze Solution Partner After so many successes in e-Commerce projects, AAlogics found the powerful tools of Adobe to be the market leader type of organization that engages us in helping with the digital transformation.

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Adobe Commerce(Magento) Plugin Development

Our Magento 1 and Magento 2 extensions can help you optimize your e-commerce store. Anyone can purchase a ready-made Magento extension from us. We are a professional Adobe Commerce Magento extension builder. We provide timely updates for any third-party extensions along with high-quality assurance to verify compatibility with any online store.

What Our Clients Say About Us

Check out what our clients have to say about working with us. AALOGICS always prioritizes building long-term relationships with our clients, offering transparent communication, prompt support, and reliable solutions.

 

FAQs

Our Adobe Commerce (Magento) support packages are meticulously crafted to ensure your Magento store operates seamlessly. These packages provide a comprehensive suite of services, including technical troubleshooting, security updates, performance optimization, and regular maintenance. The primary objective is to keep your Magento store consistently up-to-date, secure, and performing at its peak.

It depends heavily on which concerns you wish to be handled. If you need basic assistance without safety as well as performance audits, the starter and standard packages will suffice. If you would certainly like experts to raise your safety and also optimize your shop, consider the plus and enterprise plans. Yet do not stress, we can recommend a bundle for you. Please send questions using the FORM to recognize much more.

Yes, we can review upgrades as well as downgrades for subsequent months. However, it's not feasible to change a strategy after the month has begun.

Probably yes, as practically and virtually every support job requires fine-tuning internal setups. This includes an admin account on Magento as well as accessibility to web server files using FTP. If you are worried about your primary admin account, we can help you establish new admin accounts which you can remove at a later minute.

YES, we are ever-ready not just to mold our plans according to your requirements yet we also make entirely fresh maintenance plans for any one of our interested clients.

Magento support packages typically include services such as technical support, troubleshooting, bug fixes, platform upgrades, security audits, performance optimization, and emergency support. The exact offerings may vary depending on the package and provider.

The right support package depends on your specific business needs and the complexity of your Magento store. Consider factors such as your store's size, traffic volume, customization requirements, and budget. It's recommended to discuss your needs with the support provider to help you choose the most suitable package.

Many support providers offer flexibility to upgrade or downgrade your package based on your evolving needs. It's advisable to check the terms and conditions of the support provider to understand their policies regarding package changes.

Response times may vary depending on the support package and provider. Some packages offer priority support with faster response times, while others may have predefined service level agreements (SLAs) for response and resolution times. Make sure to clarify the expected response time with the support provider.

Support packages typically cover a wide range of issues, including technical problems, bug fixes, security vulnerabilities, performance issues, and assistance with platform upgrades. However, it's important to review the specific terms and conditions of the support package to understand the scope of coverage.

Support packages usually focus on maintaining and optimizing your existing Magento store rather than extensive customization or development work. However, some providers may offer additional services for customization or development at an extra cost. It's advisable to clarify with the support provider regarding the inclusion of custom work in the package.

The duration of a support package can vary depending on the provider and the package you choose. Some packages may have monthly or annual subscriptions, while others may offer flexible contract lengths. Make sure to check the duration and renewal terms of the package before committing.